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Safety Tips

When purchasing a phone off of Cellme.ca there are a few things you should look out for. If you have any questions about our safety tips please Contact Us

1) Always check the IMEI number for the device that you are looking to purchase. If a listing does not contain an IMEI number please contact us ASAP to advise us. We seriously recommend that you not purchase a phone without the IMEI number. Every mobile phone in Canada has an IMEI number. It’s the law.

IMEI numbers will be located in the phones listing under additional information.

2) If a seller/vendor contacts you to ask if you can meet in person to swap the phone simply decline the offer and contact Cellme.ca right away. The vendors account will be deactivated immediately and your payment will be refunded to you. Our vendors are strictly prohibited from contacting a buyer other than shipping the item you purchased.